Cisco Anyconnect Remote Desktop Connection

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Telework at VA

Remote

Telework is governed by VA Handbook 5011/26/31 Part II Chapter 4.
Employees working with their supervisor would need to determine telework suitability and eligibility to telework. Once determined telework eligible the employee would need to fill out VA Form 0740 Telework Agreement, the Telework Notification Letter – Employee Eligible to Telework, and you will need to complete Talent Management System (TMS) training as follows:

Go to Devices VPN Remote Access Add a new configuration. Name the profile according to your needs, select FTD device: In step Connection Profile, type Connection Profile Name, select Authentication Server and Address Pools which you have created earlier: Click on Edit Group Policy and on the tab AnyConnect, select Client Profile, then. VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

  • All managers must complete TMS Course VA1366994 — Telework Training Module for Managers.
  • All employees requesting telework must complete
    • TMS Course VA1367006—Telework training module for employees
    • TMS Course VA10176—VA Privacy and Information Security Awareness and Rules of Behavior
    • TMS Course VA10203 Privacy and HIPAA Training

Additional information on telework can be found Office of Human Resources Management Telework webpage ( only available while on VA's internal network) and OPM’s Telework website.

Desktop
  • Open the Cisco AnyConnect Secure Mobility Client. Under the Ready to Connect Box select UMN - Department Pools. Note: If the drop down box is blank and nothing appears, type. Tc-vpn-1.umn.edu into the blank box. In the Group field, select: For Remote Desktop connections. Departmental Pools.
  • Remote Desktop by going back to the Cisco AnyConnect Client and clicking the “Disconnect” button. 8 9 3 5 I Rffnote DHktop Licensing Man.ager te Dktop., Connection Remote DHktop Gateway Ma mote DHktop Licensing Diagnose! Remote Oeskiop disco,ery H Remote Desktop sleep semngs.
  • Solved: Hi, When users are trying to get connected to VPN from Remote machines. They are getting below Err. Some one could help me in fixing this issue by command line. " VPN Establishment capability from a Remote Desktop is disabled.

VA Remote Access

VA Handbook 6500 identifies the compliance requirements for VA remote access users.

Cisco Anyconnect Remote Desktop Connection Software

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat. The CISCO RESCUE VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops. Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE.

Desktop

Cisco Remote Pc

Cisco Anyconnect Remote Desktop Connection

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible. If you require technical support, please reference the FAQs and other supporting documentation found at https://raportal.vpn.va.gov or contact the Enterprise Service Desk (855) 673-4357.

Software, supporting documentation, FAQs and general information are hosted at the VA’s Remote Access Information and Media Portal. Please ensure you have Transport Layer Security (TLS) 1.1 enabled on your web browser before attempting to access this site. To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TLS 1.1’ (found towards the end of the list).

Desktop

Cisco Anyconnect Vpn Establishment Capability

How do users or facilities request equipment if they require VPN access?

  1. Click the “Your IT” Icon on your desktop or go to YourIT Services ( only available while on the VA’s internal network)
  2. Click “Make a Request”
  3. Click “Computer Services,” under categories
  4. Click on “OIT Equipment and Software”
  5. Complete all required fields.
  6. Tag request for COVID in “Justification,” field

Remote Desktop Connection Windows 10

If you do not require VPN, use the CAG process.